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Coronavirus – Covid-19 information

coronavirus covid-19 information

03/24/2020 – 15h52

Today and despite the exceptional situation we are going through, LANDAUER remains mobilized to ensure the best possible quality of service. The dosimeters continue to be produced by our teams while respecting all the recommended health guidelines.

To date, all dosimeters for the April wearing have been shipped. Our logistics providers inform us to ensure deliveries. We regularly enquire them on their ability to deliver you. Despite all their efforts, delivery delays are possible.

In the event of late delivery, to ensure continuity of monitoring, we ask you as an exception to continue wearing your current dosimeter until you receive your replacement. For example, continue wearing your April dosimeter until you have already received May’s, even if May has already started.

On the other hand, in order to allow us to continue producing the new dosimeters, we ask you, as far as possible, to return the dosimeters in your possession at the end of the wearing period if you have received those from the next period.

Regarding the reading of your dosimeters at the end of the wearing period, we strive to achieve it as soon as possible, however delays in receiving the dosimeters and transmitting the results could occur.

As a reminder, you can follow the shipment of your packages and the availability of results, as well as configure alerts, on our web platform LANDAUER direct.

In addition, we would like to assure you that all precautions are taken within our company to fight against the transmission of the virus